Refund policy

Returns & refunds

We accept returns only for items that arrive defective, damaged, or not what you ordered.

We do not accept returns or exchanges for change of mind on supplements, coffee or merch (tees, tanks, hoodies, sweatshirts and caps). Merch is made to order for you, so please check the size chart and product details before you buy.

How to report a problem

Email eastcrest.ca@gmail.com within 14 days of delivery. Include your order number and a photo of the item.

Once we confirm the issue, we will send a replacement or a refund at no cost to you.

Refunds

Approved refunds go back to your original payment method.

Questions?

Email us at eastcrest.ca@gmail.com or use our contact form.

East Crest Wellness is operated by Eastcrest Management LLC.